PENERAPAN METODE FMEA DALAM MENGIDENTIFIKASI DAN MENGURANGI KECACATAN PRODUKSI OLI PELUMAS PADA PROSES PRODUKSI DI PT. CROWN HOCK GLOBAL

Failure Mode and Effect Analysis (FMEA) is a proactive risk management method for identifying all potential failures that may occur in design, production processes and products. FMEA is a systematic model for identifying and preventing problems in a system. PT. Crown Hock Global is a company that produces lubricating oil in Indonesia, where production without failure (Zero Failure) is highly expected by customers (Customers) and also for the company so that it can maintain high production figures according to the targets set by top management. In this research, to determine the priority of a form of failure, the FMEA team must first define Severity, Occurrence, Detection, and the final result in the form of a Risk Priority Number. The calculation results show that potential failure modes in the lubricating oil processing process are broken bottles, leaks, underfilling and packaging defects. The RPN value level for each potential underfill failure mode is 120 in the medium category, the broken bottle failure mode is 520 in the high category, the leak failure mode is 188 in the medium category, and the packaging defect failure mode is 360 in the high category.